Frequently Asked Questions

Everything you need to know about your Deliberti shopping experience.

Which payment methods does Deliberti accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.

What is your return policy for luxury items?

You can return any unworn item with its original security tags intact within 14 days of delivery for a full refund or exchange.

How long does international shipping take?

Standard international shipping typically takes 3-7 business days via our premium couriers, including full tracking and insurance.

Are all products sold on Deliberti authentic?

Yes, we guarantee 100% authenticity for every item. As an authorized retailer, all products are sourced directly from the fashion houses or their official distributors.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our customer service team.

Will I have to pay import duties and taxes?

For orders within the EU, taxes are included. For international orders, duties and taxes are calculated at checkout or handled by the courier depending on your destination country.